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東山あんど
HIGASHIYAMA AND

Access Guide

Address

Higashiyama And - Location

414 Higashianeyakoji-cho, Higashiyama-ku,
Kyoto-shi, Kyoto 605-0029

*If the address is not showing correctly on your GPS, please use the coordinates or the buttons below.

GPS Coordinates (Copy & Paste) 35.010046, 135.779568
Access from Kyoto Station

Kyoto Station → Higashiyama And

Kyoto Station

Tap a button below to start navigation:

Tip: From Kyoto Station, take the Karasuma Subway Line to "Karasuma Oike" and transfer to the Tozai Line to "Higashiyama" Station. If you have heavy luggage, a taxi from the Kyoto Station Central Exit is recommended (approx. 15 mins).

Stay Basics & Wi-Fi

Check-in / Check-out (Time & Steps)

Check in time : 16:00 - 19:00

Check out time : 11:00

The entrance door lock uses a PIN code. We have sent it to you by email in advance. If you don’t know the code, please ask the person who made the reservation. For security reasons, our staff may not be able to provide the code.

Contact (In-room phone / Emergency contact / Service hours)

Main phone: TEL 050-2018-1700
You can use the in-room phone: 5005 + 📞

Service hours are 9:00–19:00.
Calls from guests are accepted 24/7.

Wi-Fi(SSID/Password)

SSID : machiya-inn / machiya-inn5

Password : kyoto123

Facility Guide

Entrance Door Lock System (How to Use & Notes)

We use an electronic door lock system. The PIN code is sent to the email address registered at the time of booking.
If you enter the wrong code multiple times, the anti-tampering function will activate and the keypad will be locked for a few minutes. Please be careful.

House Manners & Safety

Important Notes & House Rules (No smoking, noise, respect for neighbors, etc.)
  • Smoking is not allowed anywhere inside the property. If you smoke, please do so in the garden. (No ashtray is provided.)

  • This property is located in a residential area. Please do not do anything that may disturb neighbors. If we receive a complaint, we may ask you to leave the property.

Trash Sorting Guide

Please separate your trash into “burnable waste” and “recyclables” (such as PET bottles and cans).
Our staff will collect the trash, so please leave it as is or place it near the entrance. Please do not put it outside.

Emergency Information (Hospital / Police)

Emergency Contact List

Police (Accidents/Crimes) 110
Fire / Ambulance 119
Kyoto University Hospital (ER) 075-751-3111
Higashiyama Police Station 075-525-0110
Higashiyama And (Staff) 050-2018-1700
* Please call 110 or 119 only in case of real emergencies.
* Always call the hospital before visiting to check availability.
* For Medical Advice/Information (English):
- Kyoto Health Care Information (#7119): #7119
- AMDA International Medical Information Center: 03-6233-9266
Regarding your stay

Our home is a traditional Kyoto Machiya with over 100 years of history. It is more than just an accommodation; it is a preserved piece of Japanese heritage that lives in harmony with the local community.

To protect this harmony, we kindly ask you to respect the peace and quiet of our neighbors at all times.

⚠️ Important Notice regarding Complaints: Please be aware that if we receive complaints from neighbors regarding noise or nuisances, you may be asked to vacate the premises immediately.

In such cases, as a direct violation of our house rules, no refunds will be issued. We appreciate your understanding in helping us maintain the spirit of this historic neighborhood.

Nearby Guide

Access to tourist destinations

1. Nijo Castle

2. Kiyomizu-dera Temple

3. Kyoto Station

4. Kinkaku-ji (Golden Pavilion)

5. Fushimi Inari Taisha

6. Arashiyama Bamboo Grove

7. Gion District

8. Yasaka Shrine

9. Ginkaku-ji (Silver Pavilion)

10. Nishiki Market

11. Nanzen-ji Temple